KinFrame

Support

KinFrame: People & Memories

Contact / 聯絡我們: grifi.huang@gmail.com

We usually reply within a few days. 我們通常會在數天內回覆。

Frequently Asked

Where are my photos and face data stored? / 我的照片與臉部資料存在哪裡?
Your photos are never uploaded to any server. KinFrame performs all face detection and recognition on-device, and nothing is ever sent to the developer or any third party. The developer cannot access, view, receive or retrieve your photos or face data. 您的照片絕不會上傳至任何伺服器。KinFrame 的臉部偵測與辨識完全在您的裝置上進行,任何資料都不會傳送予開發者或任何第三方;開發者無法存取、檢視、接收或取回您的照片或臉部資料。

Does KinFrame use the internet? / KinFrame 會連網嗎?
Recognition works entirely offline. KinFrame uses the network in only two cases: (1) on first launch, to obtain the decryption key for its on-device models from Apple's servers; (2) when you open the map feature, to load map tiles from Apple Maps. Neither sends your photos, faces or feature vectors over the network. 辨識全程離線運作。KinFrame 僅在兩種情況下使用網路:(1) 首次啟動時,向 Apple 伺服器取得裝置端模型的解密金鑰;(2) 當您開啟地圖功能時,向 Apple 地圖載入圖磚。這兩種情況都不會將您的照片、人臉或特徵向量傳送至網路。

How do I delete my data? / 如何刪除資料?
Delete face groups inside the app, or uninstall the app to remove everything. 可在 App 內刪除臉部群組,或解除安裝 App 以移除全部資料。

Refunds / 退款
Purchases are processed by Apple. Request refunds at reportaproblem.apple.com. 購買由 Apple 處理,退款請至 reportaproblem.apple.com 申請。